Software Product Manager

Description Faith Comes By Hearing (FCBH) is seeking a Software Product Manager to strategically lead the development of software products that empower hundreds of global Scripture engagement projects. If you're a mission-driven leader passionate about tech innovation and collaboration, we want to hear from you. This position is located in and reports to the Albuquerque office. This is not a remote position. Responsibilities include: 1. Understand the software user's needs via interaction with internal and external stakeholders, technical support staff, project coordinators, and a small number of project field workers. 2. Understand software development capacity and status via interaction with development, infrastructure, and testing teams including conceptualization, UI design, development process, infrastructure requirements, and testing processes and results. 3. Maintain clear roadmaps for the product, showing high-level view of features and fixes and estimated completion, strategically ordered to maximize mission effectiveness, balancing impact value and resource constraints. 4. Oversee Business Analysts and/or Product Owners to ensure that their management of the implementation details and release cycles are consistent with product roadmap order and timeline. 5. Oversee software development teams to ensure they are properly staffed and trained to implement the product roadmap. 6. Ensure that all needed communication is effectively and efficiently occurring across all the above teams. 7. Be the primary communicator about assigned software development projects in internal and external forums ranging from small to large. 8. Ensure that sufficient documentation is created and maintained by the development and testing teams. 9. Motivate and encourage teams for successful high mission value releases. Requirements Required: 1. Excellent communication skills, both receiving and giving information, via verbal, non-verbal, and written means. 2. Excellent ability to make strategic decisions - especially feature and fix prioritization - based on thorough information gathering and analytical reasoning, and to lead teams to implement them via clear and consistent communication and accountability. 3. Proven ability to establish effective project management processes. 4. Ability to travel both nationally and internationally to represent FCBH software development. 5. Ability to engage and work through conflict resolution. 6. A team player with a helpful, here-to-serve attitude. 7. The ability to work under pressure and to meet tight deadlines. 8. Ability to work long hours at a computer station. 9. Preferred: Five-plus years of experience in software development projects, preferably in leadership roles. 10. Experience writing software in a team setting. 11. Project management degree, certification, or equivalent experience.