Senior Product Manager - Platform

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate. What Youll Do: LM Envision, LogicMonitors leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. Our customers love LogicMonitors ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIns Best Places to Work for the seventh year in a row! The Senior Product Manager is responsible for establishing the vision, strategy and priorities to drive success for the hybrid observability product line. This PM role we will not only be responsible for building the right product at the right time, but will also be responsible for the overall success of the business metrics (including bookings, attach, adoption, expansion). This will mean cross functional leadership is critical to the role. The ideal candidate is well-versed with observability, hybrid infrastructure technologies, learning customer pain points, and understanding the fast moving technology industry and competitive landscape to drive the product roadmap You have a good understanding of alert management and IT workflow management systems (commercial, and open source). You are well versed on what it takes to be a good PM and can be a mentor to those new to the game. This role cross functionally leads across other LM product managers, engineering, business operations, sales, product marketing, design, and other cross-functional teams to build or enhance a suite of LM product offerings that help our customers succeed in achieving their business objectives. Heres a closer look at this key role: Good understanding of entire LM product with ability to demo the product beyond area of ownership. Solid understanding to be SME and go-to person for dedicated product focux areas Maintain, update, and communicate Roadmap company wide - drive transparency. Evaluate or Establish KPIs for your area of ownership. Formulate & own the vision for your area of ownership through competitive intelligence, key business drivers, & building on industry knowledge. Communicate clearly and effectively on execution plan and its progress to all stakeholders involved. Drive cross functional teams without authority to meet committed goals on the roadmap. Evaluate and establish policies and procedures that help Product Team at LM become the best in class. What Youll Need: Bachelors Degree or comparable experience ; MBA, CS, or CE degrees preferred Ability to inspire and lead cross-functional teams spanning Product-Engineering and Product-GTM teams 8 years of software product management experience, with a preference for cloud managed networking, cloud managed infrastructure, or other relevant hybrid infrastructure technology experience. Business sense, humility, and inquisitive nature. Detail-oriented and strategic thinker capable of distilling the big picture into prioritized objectives and key results. Proven success in delivering positive business impact and customer outcomes. Knowledge of agile development practices and their real-world application, with skill in articulating feature roadmaps and prioritization to internal and external stakeholders LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. The Base Salary range for this role is: $151,200—$200,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate.