Senior Digital Product Manager - Customer Solutions Portal (CSP)

POC: Brenda • Job title: Program Manager IV • Duration of the project: 1 year (renewed periodically) • Work Location with Zip code: Stamford, CT 06902 • Please confirm if this would be onsite from day one OR Initial remote for 2-3 months and then expecting candidate to work from office OR 100% Remote: Onsite from day one • Is this an 100% remote role? No • Vendor Rate Range (min to max rate you can offer): • Do you have budget approved for this request? • Minimum years of experience required: >10yrs • Would you require the candidates to meet you for in person interview? No • Is Skype/WebEx interview, OK? Yes • Please Confirm Must Have Skills (TOP 3 SKILLS) - Market research capabilities to identify opportunities and trends. Have 4 years of experience as a digital product manager. Have 4 years of experience using Jira, Figma, and/or other agile delivery tools Product Owner - Customer Solutions Portal (CSP) As a Product Owner you'll be at the forefront of transforming digital experiences in a dynamic and innovative environment! As a critical member of our team, you'll prioritize and shape the product backlog, turning visionary ideas into actionable user stories that deliver tangible value. With an unwavering focus on collaboration, you'll work alongside talented partners to define and refine features that align with our strategic goals. Your insights will guide the delivery team, ensuring solutions that delight users and meet business demands. Responsibilities: - Define, refine, and prioritize the backlog for the delivery team. - Develop clear and actionable user stories for the delivery team to implement. - Communicate team capacity and workload to stakeholders. - Collaborate with the Product Manager in developing and planning product strategy. - Manage features and user stories from initiation through to acceptance. - Sign-off on completed features and communicate any trade-offs made during the development cycle to leadership and stakeholders. - Continuously refine the product backlog to ensure tasks are well-defined. - Identify and communicate risks and dependencies to keep projects on track. - Participate in and prepare for product planning sessions, including Daily Stand-Up, Refinement, Sprint Planning, and Quarterly Planning. - Create release communications and conduct product demonstrations. - Provide guidance and direction to the delivery team. - Keep stakeholders informed with regular status updates. - Identify opportunities for product enhancements and team efficiency improvements. Core Skills: - rticulate the product vision, requirements, and progress effectively. - Translate stakeholder requirements into actionable technical directions. - Identify and engage with key stakeholders in projects. - Communicate and present effectively to all levels within the organization. - Recognize and address potential risks and dependencies. - Utilize data analytics and metrics for informed decision-making. - Understand UX principles to enhance product design. - Exhibit strong organizational skills and the ability to handle multiple priorities. - Have 2 years of experience as a product owner within a delivery team. - Have 2 years of experience using Jira, Figma, and other agile delivery tools. - Comprehend the technical implications of design and development choices. - Build strong relationships and facilitate collaboration across teams. Product Manager - Customer Solutions Portal (CSP) As a Product Manager you'll drive the evolution of cutting-edge digital experience products in a transformative environment! In this pivotal role, you'll harness customer insights, business objectives, and market trends to identify and champion groundbreaking features that elevate user experiences and propel our company forward. As the passionate advocate for our users and the business, you'll craft and communicate an inspiring product vision and roadmap, ensuring our products not only meet but exceed expectations. Dive into this exciting opportunity to lead innovation, collaborate with visionary teams, and contribute to a culture of excellence and growth! Responsibilities: - Complete intake on new features, identifying the value they add to the product. - Develop and maintain a product roadmap that aligns with business objectives and user needs. - Work with partners and stakeholders to define high-level user stories and designs for handover to the delivery team once aligned to a sprint. - lign with consumer insights to conduct market research to identify user needs and industry trends that inform product development. - Understand current product performance by analyzing reports, customer feedback, and other insights to inform leadership on performance to plan. - Prepare for and participate in agile ceremonies, including daily stand-up, quarterly planning, sprint planning, and retrospectives. - Ensure the Product Owner and delivery team are developing and implementing solutions that meet business and user needs. - Facilitate the resolution of conflicts and impediments faced by the delivery team. - Communicate product vision and updates to stakeholders, ensuring alignment and transparency. Core Skills: - bility to articulate product vision and requirements clearly. - Strong analytical skills to assess performance metrics and user feedback. - Proficiency in agile methodologies and experience with product management tools. - Excellent communication and collaboration skills for engaging with stakeholders and cross-functional teams. - Problem-solving skills to address conflicts and impediments. - Understanding of UX and design principles to guide feature development. - Organizational skills to manage multiple priorities and projects effectively. - Commitment to continuous learning and professional development. - Strategic thinking to develop and execute product roadmaps. - Market research capabilities to identify opportunities and trends. - Have 4 years of experience as a digital product manager. - Have 4 years of experience using Jira, Figma, and/or other agile delivery tools