Head of Product Ops, Aladdin Product Management - Director

Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world’s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for people who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $11 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. Who We Are: • We are building a modern, global product and product marketing organization that combines strong product fundamentals with AI-enabled scale and leverage. • We believe that Product and Product Marketing Operations—when designed as a single, central function—play a critical role in enabling product leaders to operate effectively and empowering product teams to deliver impact. • We prioritize clarity, consistency, and trust—both internally and with clients—as we evolve how products are planned, communicated, and adopted across a complex and growing product portfolio. Who You Are: • A senior product and go-to-market leader with a strong operational backbone and a systems-oriented mindset. • Fluent at the intersection of product, product marketing, and operations, with the ability to apply rigor across the full product lifecycle—from discovery through launch, adoption, and ongoing market activation • Comfortable operating in complexity and ambiguity, translating strategy into scalable operating models, systems, and data flows. • AI-curious and AI-practical: you actively use AI tools to accelerate product discovery, writing, analysis, insight generation, and experimentation—and can distinguish durable value from novelty. • Comfortable working with AI-enabled user experiences (e.g., copilots, assistants, natural language workflows), with a strong understanding of implications for accuracy, explainability, trust, and governance. • A clear, confident communicator who can align product leaders, product marketers, sales, and cross-functional partners around shared priorities, standards, and execution discipline. What You’ll Do: Product & Marketing Operations Leadership • Lead a centralized team spanning Product Ops, Marketing Ops, and Operating Excellence to power the full product lifecycle. • Own and evolve AI-enabled platforms, operating models, and insights that enable Product teams to plan, launch, and scale offerings with clarity and measurable impact. • Integrate product, marketing, technology (ProductTech/MarTech), and data capabilities to streamline go-to-market planning and ongoing product marketing performance. • Drive transformation across Product teams by embedding best practices, strengthening operating discipline, and accelerating adoption of standardized platforms and processes. • Partner cross-functionally with Product, Marketing, Sales, and client-facing teams to ensure scalable execution and sustained organizational effectiveness. Product Operations • Drive adoption and continuous improvement of the Product Development Lifecycle (PDLC), leveraging AI, automation, and modern tooling to enable consistency and predictability across the product estate • Integrate launch readiness, messaging, enablement, and adoption considerations into core product planning and delivery workflows. • Increase transparency of product roadmaps, delivery metrics, launch readiness, and product investment to support leadership decision-making across product and GTM stakeholders. • Build governance structures to ensure data quality, reporting standards, auditability, and regulatory compliance. • Simplify and automate processes to reduce operational burden on Product Managers and Product Marketers, enabling greater focus on strategic problem-solving and market impact. • Provide synthesized, executive-ready insights and actionable reporting to support portfolio-level prioritization, sequencing, and tradeoffs. Product Marketing Operations (Central, Scaled) • Own and evolve the central product marketing systems—including positioning and messaging frameworks, launch tiering and readiness models, and content standards and governance, engagement and adoption measurement—that enable product and PMM teams to effectively drive awareness and adoption. • Operate the platforms, tooling, and AI-enabled workflows that power scalable, consistent, and personalized product communications across in-product, client-facing, and internal channels. • Apply operational rigor to product-specific marketing data and processes, ensuring accurate tracking of launches, adoption, messaging effectiveness, and GTM performance. AI, Data, and Product Insights • Build and operate AI-enabled capabilities across product and marketing operations, including content automation, insight generation, analytics synthesis, and workflow orchestration. • Partner with data, analytics, and technology teams to translate product and user needs into AI-assisted capabilities that improve decision-making, execution speed and quality, and product impact. • Own product usage, adoption, and engagement analytics, synthesizing insights across product areas to inform strategy, positioning, and operating model evolution. • Contribute to Aladdin’s AI-enabled future by identifying where AI can improve workflows (e.g., insight generation, explanation, scenario exploration, automation of repetitive analysis, natural-language interfaces), and where it must be applied thoughtfully with transparency, controls, and measurable value. What We’re Looking For: • 12 years of experience in product operations, product management, product marketing operations, product strategy, or related leadership roles. • Proven success in building and scaling product and GTM operating models in complex, global organizations. • Strong understanding of product lifecycle management, launch operations, and modern delivery methodologies. • Deep appreciation for how product data, marketing data, and operational systems work together to drive adoption and outcomes • Analytical and data-driven, with experience designing OKR & KPI frameworks and delivering executive-ready insights. • AI-first / AI-native expectations • Hands-on comfort using AI tools in daily product and marketing operations work (e.g., prompt-based research, summarization, synthesis, draft specifications and positioning, launch content, competitive scans, workflow mapping, and analytics support) with appropriate judgment and confidentiality. • Ability to partner with AI Product and Engineering to identify opportunities to increase efficiency of Product and Marketing operations using AI and new technologies. For New York, NY Only the salary range for this position is USD$210,000.00 - USD$275,000.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.